Updated 15 November: Due to COVID-19 directives applied by State governments in QLD, NSW & VIC, McKenzie Aged Care homes are experiencing different visitation rules. Click the button to read more.

Where Family Matters

17th August 2021

McKenzie Aged Care Group was founded by a family who saw a need to create an environment that truly felt like a family home.

For over 20 years, the creation and growth of 17 homes, that have become warm and welcoming communities, has been based on the foundations of family values. Like the core of any strong family – to put family first – McKenzie has always proudly stated that, “we put people first”.

The McKenzie family vision – to provide aged care homes that they would be proud to live in – started when sisters Sally and Mary-Ann McKenzie opened their first home in 2001, in the inner Melbourne suburb of Windsor. Their vision continues today with homes around Queensland, Victoria and New South Wales, where the resident’s needs remain the focus at every stage, and where they truly feel like part of the McKenzie family.

Mary-Ann McKenzie, Director, says, “In a world where we are all impacted by the effects of COVID-19 and continually experiencing periods of isolation, lockdowns and separation from our loved ones, the family unit has never been more important. When families entrust their loved ones into our care, they will feel happy knowing that we are a family business that will care for their loved one like one of our own.”

Each McKenzie home has its own unique character. Surrounded by beautiful gardens that offer a place to enjoy a coffee in the sunshine with friends and family. All homes feature a library, activities rooms and welcoming living spaces where you can enjoy the company of others. The light and spacious bedrooms include their own en suite, some feature a private courtyard or balcony. Residents are encouraged to bring personal items, such as pictures and their favourite quilt – important elements that help make the transition into their new home feel more comfortable.

“At a time when family really matters, we want to provide the community with the confidence they need when its time to make a decision to enter aged care. McKenzie is a place where they’ll know that their family will matter,” says Director Sally McKenzie.

McKenzie understands that the decision to move into a home is a big step. That’s why we have dedicated team members ready to assist at every stage of the family’s journey into care.

“What we say about ourselves is never as important as what families say about us. The letters and messages of gratitude we receive from residents and families confirms to us that we are providing the quality care and support at a time of their lives when they need it most.”

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